Terms for using our apps.

Who these terms apply to

These terms apply when you use Argus InControl (our client app), Argus Command (our operator app) or the Argus web platform (together, the “apps”), provided by Argus Monitoring Services Pty Ltd (ABN 58 700 759 824) (“Argus”, “we”).

The apps are part of the monitoring service Argus provides to its clients. Your organisation’s agreement with Argus governs that service. If anything in these terms conflicts with that agreement, the agreement applies.

Who can use the apps

• The apps are only for staff of Argus and of Argus clients who have been given a login by Argus. There is no public sign-up.
• Your login is for you alone. Keep your password confidential and tell us straight away at ops@argusmonitoring.com.au if you think someone else has used it.
• We, or your organisation, can suspend or end your access at any time, for example when you leave your role.

Using the apps properly

• Use the apps only for your organisation’s fleet safety and compliance work.
• Event footage, driver details and vehicle locations are confidential. Do not copy, record, share or publish them outside your organisation except as your organisation permits or the law requires. Screen capture is blocked in the apps for this reason.
• Do not try to access another organisation’s data, interfere with the apps, or reverse engineer them.
• Keep the contact details you enter (for example escalation contacts) accurate and up to date, and only enter details of people who have agreed to be contacted.

Alerts and availability

Push notifications, emails and calls depend on phone networks, the internet, your device settings and third-party services. They can be delayed or missed. The apps support, and do not replace, your organisation’s own safety procedures and emergency arrangements. In an emergency, call 000.

We work to keep the apps available and secure, but we may update, change or pause them, for example for maintenance.

Privacy

Our Privacy Policy explains what information the apps collect and how we handle it. Every action in the apps is recorded in an audit log.

Ownership

The apps and their software belong to Argus and its licensors. Your organisation’s event records remain subject to its agreement with Argus.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. Otherwise, to the extent the law allows, Argus’s liability in connection with the apps is limited as set out in your organisation’s agreement with Argus.

Changes and contact

We may update these terms from time to time. The current version is always at argusmonitoring.com.au/terms.html. These terms are governed by the laws of Western Australia.

Questions: ops@argusmonitoring.com.au or (08) 9375 6037.