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ArgusMonitoring Services
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How it works

From alert to action, in minutes.

The detail behind the service: what happens to every alert, who gets called, what you receive, and how we get you set up.

Behind every alert

What happens when your camera flags an event.

1

Detected

Your in-cab driver safety system flags a possible fatigue or distraction event and sends it to our monitoring centre straight away.

2

Reviewed by a trained operator

A Risk Analysis Operator watches the footage and decides whether it's real.

  • False triggers like glare, sunglasses or a mirror check are dismissed with a recorded reason.
  • Real events are classified by type and severity.
3

Escalated to the right person

Confirmed events go to your team within minutes, following the escalation rules we set up with you.

  • We phone through your escalation chain (up to three contacts) until someone answers.
  • For serious events we can call the driver directly for a welfare check.
  • Your supervisors are alerted on the Argus app, wherever they are.
4

Recorded and reported

Every event is logged in a timestamped audit trail, from detection to escalation, and emailed to you. Chain of custody locking secures key footage for investigations, insurers and regulators.

What you receive

Every confirmed event, ready to act on.

Supervisors get everything they need to sit down with the driver and talk it through. No digging through camera systems.

Video footageThe clip of the event itself
GPS locationWhere it happened, and the speed at the time
Driver IDWho was behind the wheel
Operator commentsWhat our operator saw and why it was escalated
Escalation recordWho was called, when, and what was agreed
Trend reportingRepeat behaviours, risky shifts and problem sites over time
Getting started

Set up around your operation.

1

Talk to us

We learn about your fleet, your camera platform, your shifts and what matters most to you.

2

We tailor it

Together we set which events get escalated, who gets called and in what order, and how you want reports delivered.

3

We connect to your existing DSS

No new hardware, no reinstalls and no vehicles off the road.

4

We keep refining it

Regular reviews with your team keep settings, escalations and processes sharp the longer we work together.

Why Argus

Ten reasons to put a set of eyes on your fleet.

01Eyes on your fleet, 24/7Every alert monitored in real time, nights, weekends and public holidays.
02Fatigue gets a human responseA tired driver can ignore a seat vibration. A phone call from a real person is harder to ignore.
03Escalation in minutes, not hoursSerious events don't wait until someone's back at a computer.
04Only real events reach your teamFalse triggers are filtered out, so supervisors keep paying attention.
05Monitoring that adapts to your fleetRegular reviews keep the service tuned to your operation.
06Coaching backed by factsFootage, GPS, driver ID and operator notes. No "he said, she said".
07Spot the risk before it's an incidentReporting surfaces patterns early so you can act on them.
08A record that stands upTimestamped audit trail and chain of custody locking on key events.
09Built on real experienceLed by people who've spent years running DSS monitoring teams.
1024/7 without the overheadAll of it as a managed service, at a fraction of the cost of running your own.
FAQs

Common questions.

Do we need to change our driver safety system?

No. We work with your existing camera platform, so there's no new hardware and no reinstalls. Talk to us about your system and we'll confirm how we connect to it.

What happens if a driver is fatigued at 3am?

The same thing that happens at 3pm. We monitor around the clock, every day of the year. Once an operator confirms the event, we call your escalation contacts within minutes and, for serious events, can call the driver directly for a welfare check.

Will our supervisors be flooded with calls?

No. Every alert is reviewed first and false triggers are dismissed with a recorded reason. Your team only hears about verified events worth acting on, according to the rules we agree with you.

How do drivers feel about it?

Monitoring works best when drivers trust it. Every event gets a fair human review, and the goal is coaching, not policing, so every driver gets home safe.

Can we choose which events get escalated?

Yes. We tailor event priorities, escalation contacts and reporting to suit your operation, and review them with you regularly.

How is it priced?

Pricing is tailored to the services you need, so you never pay for things you don't. Contact us for a quote.

Where are you based? Do you only work with WA fleets?

Our monitoring centre is in Perth, Western Australia. Because we connect to your camera platform remotely, we can monitor fleets wherever they drive.

Ready to see how it would work for your fleet?

Tell us about your operation and we'll show you how we'd set it up.

Request a free demo Download the overview (PDF)